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This can be fixed by updating the Intel & NVIDIA drivers. On some laptops with dual Intel & NVIDIA graphics, SSD Utility may crash. Workaround is to use the secure erase feature in the BIOS if there is one, otherwise to perform secure erase on another PC. On some PCs it is impossible to perform secure-erase: this happens if the PC BIOS issues SECURITY FREEZE LOCK the drive, and does not implement the suspend/resume cycle used to unfreeze it. Workaround is to wait a minute or two before re-running the benchmark. TL100 benchmark results may degrade if re-run immediately after a previous benchmark. To work around this, use bootable SSD Utility to perform the update. TL100 Firmware update may fail on Windows 7 if the Intel RSTe driver is installed. This means you need to replace your SSD as soon as possible. On Windows 8.1 when the RD400 is in use and its "Health" is less than 0%, a message "Value not available" will be displayed. On Windows 8.1 the RC100 is not supported.
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You will need to find an alternative method to read the health of your drive if you are concerned. On Windows 7 SMART data is not available therefore "Value not available" is always displayed regardless of the actual health of your drive. Users should use Windows 10 or Bootable Tools to perform firmware update and to access the other features of SSD Utility not available in Windows 7. RC100 and RD400 are partially supported on Windows 7. This is a maintenance release of SSD Utility, with the following enhancements: Known compatibility issue with motherboards with NVIDIA nForce-9 series desktop chipsets.
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Known compatibility issue with MacBook Pro NVIDIA based chipsets: MCP79, MCP89K. It is strongly recommended that you update your SSD.
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For TR200 with v13.1 firmware update aims to address non-critical bugs and/or improve the performance of your SSD.
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